Terms of Use
These Terms of Use (the “Terms”) form a binding agreement between you and Olnesta Ltd (“Olnesta”, “we”, “us”) when you download, install, or use any iOS application published by Olnesta Ltd on the App Store (each, an “App”). Please read them carefully. If you do not agree to these Terms, do not use the App.
1. Who we are
Olnesta Ltd is a private limited company registered in England and Wales under company number 17191832, with its registered office at 17 Kings Gardens, Walton on Thames, Surrey, KT12 2DW, United Kingdom. You can reach us at hello@olnesta.com.
2. Your licence
Subject to these Terms, Olnesta grants you a limited, non-exclusive, non-transferable, revocable licence to download and use the App on Apple-branded devices that you own or control, for your own personal and non-commercial use. We retain all other rights.
3. Subscriptions, payment, and renewals
Some Apps offer optional auto-renewing subscriptions. The following terms apply to any subscription you purchase:
- Auto-renewal. Subscriptions automatically renew at the end of each billing period (typically monthly or yearly, as shown on the paywall) until you cancel.
- Cancellation. You can cancel at any time in Settings → [your name] → Subscriptions on your iOS device, or via apps.apple.com/account/subscriptions. Cancellation takes effect at the end of the current billing period; you keep access until then.
- Free trials. Where a free trial is offered, it converts into a paid subscription at the price shown on the paywall unless you cancel at least 24 hours before the trial ends.
- Payment. All payments are processed by Apple via your Apple ID payment method. Olnesta does not see or store your payment card.
- Refunds. Refund requests are handled by Apple under their policies at support.apple.com/HT204084. Olnesta cannot directly refund a purchase made through the App Store.
- Price changes. If we increase the price of a subscription, Apple will notify you in advance and ask you to confirm. Continued use after a price change means you accept the new price.
4. Your content
The App may let you create content — for example, a name or nickname, written entries, photos, or labels. You keep all rights to that content. By using the App, you grant Olnesta a limited, worldwide, royalty-free licence to host, sync, process, and display that content solely so we can run the App for you (for example, syncing it to your other devices, returning a result from a photo, or generating a written response).
You are responsible for the content you put into the App. You must not use the App to upload or share content that is unlawful, infringes someone else’s rights, or violates Section 5 below.
5. Acceptable use
You agree not to:
- Use the App for any unlawful purpose or in violation of any applicable law.
- Reverse engineer, decompile, or attempt to extract source code from the App, except as expressly permitted by law.
- Use the App to harass, harm, or impersonate another person.
- Upload content that is illegal, sexually explicit involving minors, or that infringes intellectual property, privacy, or publicity rights.
- Probe, scan, or test the vulnerability of any system or network related to the App without authorisation.
- Use the App or its outputs to train a competing machine-learning model.
- Resell, sublicence, or commercially exploit the App or any subscription benefits.
6. Third-party content and services
Some Apps return content generated by third-party services (for example, image identifications or written responses produced through Anthropic, OpenAI, or other providers listed in our Privacy Policy). That content is provided “as is”. It may be inaccurate, incomplete, or out of date. Do not rely on it for medical, legal, financial, safety, or other professional decisions. The App is not a substitute for advice from a qualified professional.
7. Intellectual property
The App, including its code, design, graphics, copy, persona character art, sound, and trademarks, is owned by Olnesta Ltd or our licensors and is protected by copyright, trademark, and other laws. Nothing in these Terms transfers ownership to you.
8. Disclaimer of warranties
The App is provided “as is” and “as available”. To the maximum extent permitted by law, Olnesta disclaims all warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that any content it returns will be accurate or reliable.
9. Limitation of liability
To the maximum extent permitted by law, Olnesta and its directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the App, even if we have been advised of the possibility of such damages.
Where liability cannot be excluded under applicable law, Olnesta’s total cumulative liability to you for all claims relating to the App in any 12-month period will not exceed the greater of (a) the amount you paid Olnesta for the App during that period, or (b) £50.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot be excluded under English law (including, where applicable, your statutory rights as a consumer).
10. Indemnity
If you use the App in a way that violates these Terms or infringes the rights of a third party, you agree to defend, indemnify, and hold Olnesta harmless from any claims, damages, and reasonable costs (including legal fees) that arise from that misuse.
11. Termination
You may stop using the App at any time and delete it from your devices. We may suspend or terminate your access to the App if you violate these Terms or for any other reason on reasonable notice. On termination, the licence in Section 2 ends immediately. Sections 4 (Your content), 7 (Intellectual property), 8 (Warranties), 9 (Liability), 10 (Indemnity), 12 (Governing law), and 13 (Apple-specific terms) survive termination.
12. Governing law and disputes
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute relating to these Terms or the App, except that if you are a consumer resident in another country, you may also bring a claim in the courts of your country of residence and benefit from any mandatory consumer-protection rights of that country.
13. Apple-specific terms
You acknowledge that these Terms are between you and Olnesta only, not with Apple, and that Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the App’s purchase price (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for any third-party claims relating to the App or your use of it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a US Government embargo and are not on any US Government list of prohibited or restricted parties.
14. Changes to these Terms
We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top and, where the change is material, we will notify you in-App. Your continued use of the App after the change takes effect means you accept the updated Terms.
15. Contact
If you have a question about these Terms, write to:
Olnesta Ltd
17 Kings Gardens, Walton on Thames, Surrey, KT12 2DW, United Kingdom
hello@olnesta.com